New Features

Refund Status

Customer Concerns we noticed:
  • Huge delays in refund process (days & even months).

  • Neither real time status on refunds nor proper response from team.

eTravelSmart Solution

We believe in the policy of accountability for each & every rupee we collect from our customers. Hence just like our Customer Complaint system, even our "Refund System" is also completely automated. The unique automation not only helps customers to know their refund amount but also in knowing the exact situation/status of such refund. The automation drills down to the extent of helping the customers even with Payment ID captures in the third party Payment Gateway. Customers will even receive SMS on their transacted mobile numbers for successful refunds done within 3 days.

No Account Login is required...You are just One Click away to get the entire transaction status

Know your cancel bus ticket refund status by using "Live E Ticket". Simply access refund details of your cancelled bus tickets from Ticket Details in My Profile Section.