Start Your Own BUS Portal
Online
bus bookings have witnessed a huge spurt since January 2013,
registering a growth of 185%. While the number of online bus
bookings were 0.25 million in January, July recorded 0.72 million
bookings. As Online BUS booking is picking up on high volumes
these days, here is your best opportunity to start your own Online
BUS booking website with minimum cost and competitive features.
This industry is been untouched for several years and now all the
BIG travel players are launching their services to grab the
increasing market share.
The cutting edge technology @ eTravelSmart enables
you to have a customized website on your own name/your own company
name powered by real-time online BUS booking. This feature allows
you the freedom to retain your identity through our White
Labeling Solution. This opportunity supports our Travel
Affiliates by providing tailor-fit solutions enabling to run their
businesses in the most competitive manner.
First do Marketing and develop
your portal parallel, reduce your business risk with help of us,
we are here to help you to provide the best solution based on
your needs
Our
solution features
Booking Module :
One
way, Round trip search , Modify Search
All
smart filters
Consolidating
location names with multiple API / Operators and remove
duplicates , send parallel threads to get results
Remove
duplicate buses from results and based on preference we can
set default sorting like more commissions , rating etc
Search
results time each applicable bus should show cancellation
policy, boarding point, dropping point, mTicketAllowed etc
For
Partners like Agents, Distributors show the commission % and
net amount in search results only to know how much he will
get before booking only
Standard
bus layout ( We will not provide our features like name on
seat )
Customer
data auto popup if he already existing customer even if not
logged in also
Payment
page show summery and back to search results
Any
block failure auto sms to customers with the reason and
helping
Payment
confirmation page with print, email, sms, cancel, insurance
etc options
Ticket
confirmation sms, email will go to customer
Cancellation module :
Customers
can visit and cancel the ticket, while cancel we will be
showing clear refund details, incase customer used any
discount coupon that discount amount has to deduct before
refund
Offline
cancel / offline refunds by CC Team
Auto
refunds with the payment gateway status showing to customers
in the ticket only
SMS,
Email should be placed and we can send reminder SMS ( after 3
days) to verify his bank account details after successful
refund done
Service cancel and arranged alternate seat module:
Our
system handled all the way, incase of service cancel either
auto refund money and update the ticket status as service
cancel, issue cash coupon, arrange a offline ticket and
stopping refund etc.
Incase
service cancel by operator advance our system will send sms
also to customers
Payment gateway integration:
So
far we are supporting EBS Aggregator and also back up payment
gateway like ICICI , we can up in case anyone down
Where
ever required payment details we have implemented all, like
auto refunds, get the payment details, payment at booking
time, insurance after booking, for partners like agents,
distributors instant recharge etc..
Insurance module :
Our
system allows before booking insurance selection and even
after customer books ticket also any time customer can come
and do payment for insurance, we handled offline insurance
also during failures from insurance vendor
auto
emails will go for confirmation of insurance to customers and
notification to cc team about failure of insurance and handle
off line
For
cancel ticket since vendor does not have auto cancel process
we are doing offline with the help of system auto generated
emails about cancel request for insurance.
Coupon module : we can create any type of discount
coupons for our marketing purpose, even though whatever coupon
given we can keep how much profit we want, refer below coupon
types
Individual
Group
Insurance
Corporate
Friends
Next
travel
Location
based
Operator
based
One
way, round trip
Return
ticket only
Bus
operator based
Minimum
seat fare limit
For
passenger wise or all passenger max limit
One
time coupon or how many times want to useful
Valid
from date and to date
Max
coupon value etc..
Partners module :
Agents
Sub
Agents
Distributors
Distributor
agents
For all
above partners will have beautiful dash board, recharge options
(including Payment gateway), booking ,payment,
subagent/distributor agent reports, balance alert, booking alert,
all sms and email whatever we have and also logo upload options,
address upload, these logo and address will go to eTicket and
address and agency name will go to mTicket SMS many more options.
Whatever we have everything will be provided and client can
configure the pricing of all login fee.
Customer care module :
Offline
booking incase of booking failure for the same price or low
and same criteria without deviating of customer, customer can
login to his account and verify this offline booking also, we
can say zero percentage of manual mistakes because of our
fully automation of offline line bookings
BTM
(Booking Tracking Module): CC Team will be keep monitoring
each operations done by online customers and our system will
populate the required records to claim and cc team will claim
the record and they are responsible to close the record.
Example:
Customer try to book the ticket and he went to payment gateway
page and not doing payment, immediately that record will be
claimed by only one CC team person and he will call and help
customer.
CC
Team does not require any technical team or production team
support to handle. Our system developed such a way that we
will show all the information starting from selected bus
details to till cancel or refund including payment gateway
request and response also so we are avoiding production team
support and able to give quick response
Example:
Let's say customer trying book the seat but payment was failed
from payment gateway, but customers will get sms from their bank
saying that amount was deducted, here our cc team can view the
actual what happened and immediately explain to customer with the
proof also and send email or sms also in detail etc.
CC
Team can view today'ÂÂs journey and do better service
CC
Team can send customized SMS, verify payment reference id
details with our payment gate way login all should be done
from this system only
Complaint module :
We
developed fully automated system to clear any type of issues
from customer side or from operator side or internally etc.
Customers
can view the complaint any time and get updates and
responsible person details , what is the expected time to
close etc
We
send email, sms etc while opening and closing in case the
complaint from customers
We
strongly required this for audit purpose also because lets
example one customer made a call for his service cancel, we
should create a complaint for customer and automatically
other complaint will create and email will go to our
providers like API or Operator about refund details, so we
will not lose one rupee from operators and also we should be
able to refund customers money in-time
Audit module :
Our
admin system has proper report of the audit and reports of
how much commissions we got and what is profit after payment
charge , we can get full details with mentioned below any
criteria
Customer
email, ph number, ticket status, failed booking, booking date,
journey date, pnr, from location, to location, insurance tickets,
auto refund status wise, customer type like register, no login,
agent, subagent, distributor, distributor agent, operator name
wise, api wise, from date and todate ( period) etc
Admin
application has great features like salient refunds to
customers without login to payment gateway ( For online
customers and for agents, distributors all parties incase of
service cancel or any auto refund failures from system.
Also
creating internal complaint or follow-up mechanism was placed
Transaction report module:
While
using this module we can see all partners (Agents,
Distributors ect) individually payments reports for the given
period
While
using this module we can see all partners (Agents,
Distributors ect) individually booking reports for the given
period
Recharge module:
We
can update recharge balance with proper information as
mentioned below or incase require we can remove the balance
of partner like agent, distributors etc
Amount
Transaction
no
Payment
type
Payment
date
Received
date
Comments
also default login information about who is updating.
Once
recharge done automatic emails and sms will go to partners
about the details and including current balance also.
Operator/ Api view and audit module
We
can maintain more than 4000 direct operators or api also even
we should keep recharge to them and monitor at our side how
much balance as per our bookings or cancel etc. with this
module we can make sure our balance recharge money utilizing
properly. We should believe our technology and never depends
on third party.
We
can also view all details of operator/api and last recharge
date and user also many more as mentioned below
Last
Recharge date
Till
now earned commission
Contact
person details like technical, recharge update, refunds,
service cancel etc..
Our
system will send auto emails to operator or api about recharge
we made to them at the time of update in our system, so no
worry about manual follow up
User Management :
We
can create CC Logins activate or deactivate etc
We
can create partner and do all settings
We
can update any partner plans or commissions individually
based on requirement.
Plan management :
We
can create the plans like fixed commission, dynamic
commission, hybrid commission etc
Update
the plans and activation fee also etc.
Locations names Management :
Since
our all third party giving junk locations and spelling
changes and no control on them, so we developed a module that
will be having invalid , valid location lists that map should
be very critical for entire application.
Example:
One operator given Vishakapatanam id as 4, other
visakapatanam given 234, some other visakhapatanam given 765
, all location names are correct but spellings are different
with respective operators but we should get all operator data
and API Data even customer selected one location name and we
should not show all these locations to customers, so manual
team require to automate entire process. Our dedicate team
keep building Our own list with mapping all, removing list of
junk.
Bus operator level configuration module :
We
can configure active status ( if we make inactive customers
will not find in search results itself), coupon is applicable
or not, ratings etc
If
we have multiple api'ÂÂs if we want one particular bus
operator does not come from particular api even though more
commission, these kind of configuration we can do here.
Login module : Encrypted passwords for all users in our
data base and single login sing on for partners even though
partner logs in multiple tabs and maintain single session in
the same browser while trying to book tickets 100% no issues
while updating his balance or will not allow if no enough funds
in his account
Management module: Management should get daily , weekly,
monthly auto report emails about below mentioned details
Total
number of bookings
Total
number new customers
No
of profile created by customers
Partner
bookings
Failed
booking count
Cancel
booking count
Each
and every section turn over
Discount
coupon wise how many bookings
Operator
wise / api wise count
Total
profit
New
partner count etc..
Utility module :
Live
Chat from morning 7:00 AM to 2:00 AM
Free
call ( Within 15 seconds customer receive auto call and
connect to Support team )
Customer
care number whereas can handle 10 calls at a time
Bus
Tracking application
Weather
forecast
5
day seat calendar
Transactional module :
SMS
Gateways with backup ( backup is mandatory based on industry)
Email
providers ( backup is mandatory based on industry)
Payment
gateway
Server details :
Dedicate
servers
High
availability
Daily
housekeeping activities and health checks.
Customer care team :
Fully
trained dedicate /Shared basis support ( As per our
agreement)
Integration with your existing transaction database :
We
will integrate transactional details to your database if you
expose services, we are here to integrate to your DB
Contact Us:
Email: marketing@etravelsmart.com/
partners@etravelsmart.com
Contact Number:+91- 86888 34567 .